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JoshChap Garden Design

CORONAVIRUS POLICY

As a small business, we rely on work coming in on a regular basis, so we will still be offering all of our usual services to new and existing clients during the outbreak and we would be grateful for your support. We are fortunate as an industry, in some ways, a lot of our work takes place outside and we can avoid contact when required, but as an industry of small businesses and sole traders, we rely on work coming in from new and existing clients on a regular basis. Please get in touch if you are planning garden work, as we are still working and it is likely waiting lists will be reduced. We will be taking sensible precautions following government guidelines including the following:



NEW CLIENTS

- We will only make site visits where necessary. Where possible, meetings will be conducted digitally.

- When site visits are necessary (For the initial consultation, for example) we will cancel these if any symptoms are displayed by either designer or client. We may be able to make these visits separately to a digital client meeting and will decide this on a case by case basis in consultation with the you.


EXISTING CLIENTS

- We will aim to run all meetings digitally, and will be in touch with you individually.

- Existing bookings for regular maintenance, border renovation or planting will go ahead as scheduled. Our team will not require contact with clients onsite and will make contact by phone and email with updates.


We look forward to hearing from you,


Best regards,


Josh Chapman






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